Business Phone Lines (POTS) and PRI still account for the majority of the voice communication going on in business today. Most businesses start out with POTS, or business phone lines, until they graduate to PRI. This article covers the benefits and limitations of both services and when it is a…
In the world of telecommunications, Time Division Multiplexing (TDM) is at a crucial turning point. Once a big deal, it's now facing doubts because of all the new digital stuff. Let's dive into the discussion about whether TDM still matters, considering how we stay connected today. Some Enterprise level telecom…
A Private Branch Exchange (PBX) is a business phone system and is made up of three components: The Exchange (the brains of the system), the Gateway (connects users to the outside world) and the end sets (the phones). Phone systems were developed to manage a company’s phone calling and provide…
Toll fraud can be a serious problem for your business. Large businesses and government organizations have experienced losses in the hundreds of thousands of dollars. In this guide, we are going to talk about everything you need to know what toll fraud is, how it occurs, and the ways to…
There are a number of curious items what shows up on your business phone bill and you must be aware of these when reviewing your business phone service bill. It doesn’t matter if your bill is coming from Verizon, CenturyLink, AT&T, Comcast, or a competitive local exchange carrier like TelePacific…
Converged Services is the new term for voice, data and data networking services delivered on one circuit, by one provider, like TW Telecom, XO or Qwest. The term was brought about by the emergence of SIP. SIP and Converged Services SIP was first offered by smaller, lesser known providers and…
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