Circuit ID:

If you have a point to point, internet, bonded or integrated T1 service, you have a circuit ID.  It’s included in your order information and written on the circuit termination in your phone closet.  You might be asked for your circuit ID if your service goes down and you call your provider’s repair department.


Location where the phone company’s (CenturyLink, AT&T & Verizon) service ends and your internal network begins.

Local Loop:

The line that runs from your location to your provider’s point of presence, provided by a local phone company, like Qwest, AT&T or Verizon.  If you secure services from one of the phone company’s competitors (TW Telecom, Integra, XO or Level 3) and your service goes down, you could experience some finger pointing, but the cost savings realized is worth the risk.  Circuits are very dependable and the phone company is required to be as responsive for their competitor’s customers as they are for their own.

Plug and Play:

When the router provided by your internet service provider is pre programmed with your IP’s.  This allows for a simpler transition from one provider to another.

Number Portability:

This allows you to keep the same phone numbers if you change service providers, like moving from Qwest to Integra.

Pic Code:

A three digit number that indicates what long distance provider’s service is attached to a phone line.

Inside Wiring:

Any wiring, jacks for instance, on your side of your provider’s demark.


Customer provided equipment.  Could be phones or computer equipment.

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