Business Voice over IP has a sketchy reputation. If you speak to ten business owners, five might tell you to do something unnatural to yourself if you suggest they adopt the technology. That has more to do with the way VoIP is implemented than it does with any inherent deficiency…
If you’re a business owner and outsourcing your I.T. support you made the correct decision. It doesn’t make sense to pay someone a salary and benefits, to manage technology that doesn’t require the attention that it did only five or ten years ago. Problem is, the person or persons you…
The two things I hear most often when I tell a prospective client or a networking contact that I’m a telecom agent (aka telecom broker) and explain what it is I do are: I didn’t know that existed. Don’t you add to the cost of the services? I thought it…
Now that an entire generation that has grown up with dedicated, high speed internet and little kids are being taught computer code as a second language, let’s take a look back to the way things used to be. Believe it or not, it used to take a few minutes just…
If you're in the market for business phone or internet service, you can work through a telecom consultant or with a direct rep employed by a telecom or internet service provider. It might seem safer to work with a direct rep or that a telecom agent might add to your…
A CLEC is a Competitive Local Exchange Carrier. Any carrier that is not the incumbent (the local phone company) is considered a CLEC. CLECs are important because they are an alternative to local phone and cable companies, like AT&T, Verizon, Comcast and Cox, and help keep the telecom industry competitive. …
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