1. Request a complete spreadsheet inventory from your carrier, CenturyLink, AT&T or Verizon for instance.
2. Review the inventory to see if you are being billed for unused services.
3. Eliminate unnecessary wire maintenance plans.
4. Make sure you’re receiving package discounts for your business phone line features.
5. Negotiate a volume discount on your business phone lines.
6. Reclassify your circuits to “Interstate” to avoid S25 surcharges.
7. Make sure the number of business phone lines you have equals the number of Customer Access Line or Federal Access Line charges.
8. Call each of your business phone lines to see if someone answers. If there’s no answer, check to see if it is a modem or alarm line. Disconnect lines that aren’t in use.
9. Request a usage study from your carrier to determine if you have the proper amount of lines or trunks. Your PBX vendor may be able to provide a similar report.
10. Match up your carrier contracts, from companies like CenturyLink, AT&T and Verizon, to their bills. Make sure there are no discrepancies.
11. If the long distance portion of your bill totals $500 or more at any one of your locations, consider implementing a long distance T1.