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Integrated Voice and Data circuits have come a long way in the last five years. They’ve gone from fixed bandwidth, segmented T1 pipes to utilizing Voice over IP technology (VoIP) to offer the flexibility of dynamic bandwidth. T1’s have been replaced by high-capacity Ethernet services that range from 1 Mbps to 100,000 Mbps. Integrated voice can be carried over Internet or MPLS circuits which provides flexibility as you’re designing your data network.
Today’s Integrated circuits can still offer PRI handoff and phone features, along with the ability to supply hundreds or thousands of lines, and many providers include large blocks of long distance minutes to make the offering even more appealing. Nearly every carrier in the industry, including the incumbents provide these offerings and pricing is typically dramatically lower than POTS (Plain Old Telephone Service) analog lines.
Integrated ethernet circuits are dedicated, so the bandwidth used for voice can be prioritized to ensure Quality of Service (QoS) so that data usage doesn’t impact your voice quality. Further, most service providers offer a Service Level Agreement with 4-hour response times for a repair tech visit.