Many businesses are utilizing old phone equipment that has reached or is close to reaching end of life. End of Life occurs when the phone system manufacturer stops producing the replacement parts and software for a particular system. If your company is in a similar situation and a desk phone stops working or your voicemail system goes kaput, you’re going to need to scramble to purchase a new system or continue down a treacherous path by relying on eBay or some other unorthodox supplier for replacement parts.
First, what’s the difference? Premise based systems reside at a company’s location. I’m referring to the desk sets and the actual system itself. The system is installed in a phone closet, where it’s connected to that business’s phone service. A hosted phone system resides in the Cloud. The company utilizes phone sets or soft phones and then connects to the brains of the phone system through the internet. The hosted VoIP provider typically maintains more than one facility, for failover.
Here are three items to consider before choosing one or the other system:
If your company is utilizing phone equipment that is approaching end of life, contact CarrierBid today. CarrierBid telecom consulting offers both varieties of business phone systems – hosted and premise based – and can help your company determine the best fit. Call CarrierBid today or complete the web form on the right side of this page.