Across verticals, organizations are experiencing sweeping technological changes. In an effort to keep pace with the new normal, several businesses – notably those in healthcare, education, and retail – have embraced remote working and cloud-delivered digital business models. By shifting their business workloads into multiple clouds, adopting SaaS applications, and…
Even though an enterprise network is considered the lifeline of an organization, particular challenges have limited their efficiency. Malware threats, limited data replication performance, network availability, and sluggish network connectivity are all challenges that can immediately impact the business. Lumen Technologies recently surveyed IT decision makers and found that nine…
As organizations undergo digital transformation, the purpose and the nature of call centers is also evolving. Traditionally, call centers were viewed as cost centers. Today they have transitioned to multi-technology, multi-channel contact centers that are focused at providing value and generating more business for the enterprise. (For example: We love…
Digital transformation for any enterprise begins with a robust and reliable network infrastructure. This network setup is the backbone to provision scalability, automation and performance of enterprise applications. Today, SD-WAN or Software-Defined WAN is the more popular and cost-effective network solution in the market. However, technology like SD-WAN is only…
In the 90s, companies that had difficulty establishing a Wide Area Network due to a lack of resources dramatically benefited from Virtual Private Networks or VPNs. VPN connected remote gateways in a cost-efficient manner, becoming a corporate staple for WAN architectures for many years. After then SD-WAN emerges to be…
Commercial software-as-a-service (SaaS) application suites like Office 365 are already some of the most widely deployed SaaS applications, and adoption by enterprises of all sizes continues to grow around the world. In a cloud-first enterprise, end users frequently need to access Office 365 from any location. Regardless of when and…
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