If your company has gone through the process of conducting a RFP for a Multi Protocol Label Switching network and then decided on a provider for services, what happens next? MPLS is a sophisticated service that requires synchronizing the installation of a number of circuits, at multiple locations, that work in unison other voice and data services and equipment.
The following is the way CarrierBid conducts Multi Protocol Label Switching installations:
The CarrierBid project management team will engage the carrier representatives and your company’s IT and telecom people during the planning phase. Your priorities will be identified during the planning phase and will drive the scheduling and implementation.
The planning phase:
Implementation
After the Project Plan is approved, the installation will commence with the placement of network and equipment orders. You’re expected to assist in coordination of circuit installation. Network and equipment testing will be conducted prior to cutover. Your Project Manager will maintain an Outstanding Issues Log to ensure the accountability of team members, and to assure that open issues are followed through to completion.
Cutover
The Cutover Plan was created during the planning phase of the project and it outlined all the tasks required to transition to your new network services. This plan identifies each party necessary to make the conversion. Your Project Manager will coordinate conversion schedules with the carrier, vendors, and your personnel so cutover will occur when you specified. Contingency plans are established in the event that prior service needs to be restored.
The Cutover Plan includes testing procedures for your new services and CarrierBid will work with you to determine the level of post-cutover support you require.
Project Closure
Upon completion of the installation your CarrierBid Project Manager will review the first invoice for each new service to verify accuracy.
Project Manager Responsibilities:
Customer Responsibilities: