business phone and internet services

Wondering about the surcharges on your business phone bill? In this blog, we’ll uncover common fees, taxes, and extras that may appear on your bill. Understanding them will help you to manage your telecommunications costs effectively.

Common Business Phone Bill Surcharges

Here are the six surcharges you might see on your business phone bill, each carrying its own significance and impact on your overall telecommunications expenses. By delving into the details of these surcharges, we aim to provide you with a comprehensive understanding, enabling you to make informed decisions to optimize your telecom budget and effectively manage your business communications costs.

Charge for Network Access

The charge for Network Access also known as the Subscriber Line Charge, FCC charge, Interstate Access Charge, Federal Access Charge, or a few other varieties, is a charge that covers the cost and maintenance of the local phone network. It’s a charge that every carrier charges, but these surcharges aren’t government charges and no money goes to the Federal government.  The only involvement the government has with this fee is that it determines the maximum a carrier can charge.

Universal Connectivity Fee

Universal Connectivity Fee is a contribution to the Universal Service Fund.  The fund was established by the Federal government in an attempt to make phone service affordable and available to all Americans.  All phone companies providing interstate service must contribute to the Universal Service Fund.  Some carriers have decided to pass this charge on to their customers.

Local Number Portability or LNP

Local Number Portability, or LNP is a fee established by carriers, and permitted by the Federal government, to recover the cost of making phone numbers portable – the ability to move a phone number from one provider to another.  Number portability is essential for open competition in the phone service industry, especially for business phone service, and is mandated by the Federal government.  A carrier is only allowed to charge this fee for five years from the date the charge was first established on a customer’s phone bill.

Emergency 911

Emergency 911 is a fee collected by phone companies, like Qwest, AT&T & Verizon, and passed on to local governments to help pay for emergency services.

Telecommunications Relay (TRS)

Telecommunications Relay (TRS) is a fee that is collected to help pay for the relay center that translates calls for the hearing and speech impaired.

Federal Excise Tax

Federal Excise Tax is a three percent surcharge applied to local phone service charges that are billed separately from long distance service.

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