It's easy to drop your guard when you're dealing with a business phone and internet service provider, like AT&T, Verizon, or CenturyLink, but doing so could cost you. In this blog we will discuss four telecom red flags; if they come up, beware. Common Telecom Red Flags Explore the following…
An Incumbent Local Exchange Carrier (ILEC) is a telecommunications company that historically held a monopoly on providing local telephone services in a specific area. In every area of the country there is an incumbent phone company that owns the local phone network. In larger cities, smaller phone companies, called Competitive…
Intercarrier compensation began in 1984, after the breakup of AT&T. It was instituted by the FCC to facilitate payments between local phone companies and long distance providers. When a long distance call is made, it typically transverses a number to different provider networks. A long distance provider needs to compensate…
The Public Switched Telephone Network (PSTN), utilizing Time Division Multiplexing, is the platform of choice for small businesses and their alarm lines and fax machines. What happens when the PSTN goes away? You can tell what technologies are going to stick around and which ones are going by the wayside…
What is 3rd Party Phone Bill Cramming? 3rd Party Billing charges occur because incumbent carriers (local phone companies, like AT&T, CenturyLink and Verizon) and mobile phone companies act as billing agents for outside organizations. These can be legitimate charges, for instance, when an individual pledges funds to a charity or…
Businesses are governed by the rationality principle of profit. It makes no sense to continue with a loss-making business. however, it does make sense to find out the causes of such losses. At times the real reason is not a fault in your product or services; it is an…
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