It's the Halloween season and unfortunately business telecom can be more trick than treat. The following four items are common misconceptions that exist in business telecommunications. Carriers and their sales reps can take advantage of a customer’s misunderstanding or lack of knowledge and use it to their favor. Myth No.…
Hosted Voice over IP (VoIP) is a business phone system that resides in the cloud. If your company is using Hosted VoIP, the phone set on your desk utilizes the internet to connect to your provider’s phone system. This service reduces the amount of equipment a business needs to own…
Transitioning from TDM (Time Division Multiplexing or traditional phone service) to SIP (Session Initiation Protocol or Voice over IP) should be a consideration for nearly all, multi-location businesses. SIP offers advantages like cost savings and scalability. With SIP it’s possible for a company to maintain a single network for all…
VoIP, or Voice over Internet Protocol, is voice communications over the internet. Many people think that VoIP should be free or very inexpensive, because it doesn’t cost anything to send emails or transmit other information over the internet (other then the cost of an internet connection). The existence and popularity…
For a small business setting up new telecommunication services, their choices are to set up phone lines and internet and then purchase some standard phones or a small phone system. No matter what business you’re in, there will always be competition. Consumers have a choice and they’re always considering…
What is Voice over IP? VoIP stands for Voice over Internet Protocol. This implies that to make phone calls or share any kind of voice data, you don't need the traditional phone lines, sometimes also referred to as POTS. All you need is a solid internet connection, and you are…
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