The Public Switched Telephone Network (PSTN), utilizing Time Division Multiplexing, is the platform of choice for small businesses and their alarm lines and fax machines. What happens when the PSTN goes away? You can tell what technologies are going to stick around and which ones are going by the wayside…
In 1907 AT&T’s slogan was “One Policy, One System, Universal Service.” AT&T, through the Kingsbury Commitment, was allowed to operate as a monopoly and not subject to antitrust action. That monopoly continued until 1984. At that point, AT&T was broken up into smaller regional phone companies, called RBOCs, or Regional…
Telecom isn’t all fun and games. I don’t know a single person that looks forward to calling his or her local phone or cable company. And most business people would rather sit in rush hour traffic than to manage a service transition. The following is a list of five telecom…
Many businesses are utilizing old phone equipment that has reached or is close to reaching end of life. End of Life occurs when the phone system manufacturer stops producing the replacement parts and software for a particular system. If your company is in a similar situation and a desk phone…
It's the Halloween season and unfortunately business telecom can be more trick than treat. The following four items are common misconceptions that exist in business telecommunications. Carriers and their sales reps can take advantage of a customer’s misunderstanding or lack of knowledge and use it to their favor. Myth No.…
Many business owners are paying too much for their phone and internet services. Despite that fact, they’re not eager to change providers. Their fears include telecom installation problems, service outages, losing their phone numbers, and being misled by telco salespeople. In this blog let’s go through some of the items…
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