The Public Switched Telephone Network (PSTN), utilizing Time Division Multiplexing, is the platform of choice for small businesses and their alarm lines and fax machines. What happens when the PSTN goes away? You can tell what technologies are going to stick around and which ones are going by the wayside…
Unbundled Network Elements (UNE) was mandated by the United States Telecommunications Act of 1996. Basically, it means that Incumbent Local Exchange Carriers (ILECs) (the phone companies) (Verizon, AT&T, CenturyLink) are required to let other companies resell parts of their networks. A Competitive Local Exchange Carrier (the phone company’s competitor) (XO,…
Many people believe that the telecom industry became competitive when Divestiture occurred in 1984. But competition wasn’t truly realized until 1996, when Local Number Portability was mandated by the FCC. Here are 5 keys to competition in the telecom industry: Number Portability – Number Portability allows a business to retain…
In 1993, when I first started working for the phone company, they had just relaxed the tariff that required an individual to pay for a business line if they worked out of their home. Before that, the phone company had employees call residential phone numbers to check if they were…
My home office Verizon Fios internet connection provides 70 Mbps down and 35 Mbps up. That level of bandwidth would require a sophisticated Ethernet connection, costing thousands of dollars each month, only six years ago. To put those speeds further in perspective, when I first started selling internet access, customers…
A business shouldn't wait until its phone and internet services are up for renewal to start the process negotiating new pricing and terms. It's best to plan ahead and formulate a company wide strategy. Here are seven methods to build leverage and win a telecom negotiation: Plan ahead – 12…
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