My daughter turned 27 today. When she was born I didn’t own a personal computer or a cell phone, the internet was in its infancy, the computers at my work weren’t networked and I don’t remember having voicemail but do remember people could smoke at their desks. It can be…
A lot of things seem one way when you first hear about them but then turn out to be completely different. Yeah something might seem like a good idea but... there’s usually a catch. Many people have to learn this the hard way. They try to save but it ends…
There are two ways that telecom services are sold: through sales reps employed by the carriers (the direct channel) and by telecom agents (the indirect channel). The people that make up the two segments possess different skill sets and experience levels. Most agents launched their careers in the direct channel.…
Any business would want to communicate to its stakeholders as and when the need be. Businesses require the flexibility of accessing any internal office from anywhere in the world. Further, they even need functionalities that will enable them to transfer client calls internally or accept multiple calls simultaneously. There is…
Before the days of satellite radio, Pandora, Spotify and podcasts, radio ruled the world. If you listened to any local radio station, you would be entertained by (subjected to?) “Hump Day,” “Hawaiian Shirt Friday,” and of course “Two for Tuesday.” That’s the day you could hear, not one, but two…
The CarrierBid Story: Telecom professionals working for large, multi location companies… You have a few POTS at each of your locations. No, not that kind! Nope. This kind: Plain Old Telephone Service. The result is multiple providers, points of contact and… A stack of phone bills to process. What’s the…
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