Call centers utilize technologies like SIP, VoIP, and PRI to receive and process large volumes of calls as efficiently as possible. In recent times call center technologies have advanced with cutting-edge mechanisms and features. Let’s have a decent look at call center technologies and how they work. Carrierbid provides business…
As Hurricane Sandy hits the East coast, it’s probably too late for impacted businesses to make any significant changes to their telecommunication network, to keep it operational during the storm. Disaster Recovery and Business Continuity are extremely important in today’s competitive economy. If your business phone lines are down during…
Hunting: This gem, few people even get its name right. I've heard it called "roll over", "Call Forwarding"... but it's probably the most valuable business phone feature of them all. It allows a business to receive multiple, simultaneous calls without a customer hearing a busy signal. It's much more professional…
Explore the Hosted VoIP vs. IP PBX debate in our blog. In this exploration of communication technologies, we aim to shed light on the debate between these two prominent options. Join us as we navigate the intricacies of Hosted VoIP vs. IP PBX, examining their features, advantages, and considerations for…
This is the second part of How Technology Has Changed, One National Geographic at a Time. Read part one. The great thing about ads in the National Geographic is that the advertiser assumes that the reader is interested in learning detailed information about their products and services. In the…
When reviewing your business phone service bill, many particulars show up on your business phone bill along with a few odd items. If you're aware you can eliminate these charges from your business phone bill. Charges You Can Eliminate From Your Business Phone Bill Toll Free Number Monthly Charges: You…
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