The New York Times ran a feature article titled Power, Pollution and the Internet. The article detailed the amount of power used and the energy wasted by data centers. Data centers provide data storage and provide cloud-based services and offer colocations for business phone and internet service providers. Here are some…
My daughter turned 27 today. When she was born I didn’t own a personal computer or a cell phone, the internet was in its infancy, the computers at my work weren’t networked and I don’t remember having voicemail but do remember people could smoke at their desks. Here are six…
There are a number of phone and internet options for small to midsize businesses. Many businesses limit themselves to their local phone and cable companies. That might be fine if the local phone company offers fiber based DSL service or the cable company can service their location, but that’s not…
What is RespOrg? RespOrg is a telecom term that means "Responsible Organization" as it relates to toll free numbers and who manages and controls them. Most enterprises have the toll free carrier as their responsible organization which, unfortunately, limits the company's ability to enact various Disaster Recovery and High Availability…
What’s a reorder tone? Here’s a hint: If your customers hear it, they might not be your customers for very long. A reorder tone is a fast busy signal and it is usually heard when all your circuits are busy. The trouble is the people calling you hear the tone…
In the July 1987 edition of The National Geographic, there’s an AT&T ad that claims, “Suddenly, there are 250 million more computers in America”. The ad announced the arrival of a cardboard template that when placed on one of their push button desk phones (one of those old fashioned, beige…