Don’t assume that you’ll receive the pricing and terms you negotiated for and agreed on. This is the tenth installment of CarrierBid’s eleven part series on the telecom procurement process. I once procured a number of CenturyLink PRIs for a chain of car dealerships. CenturyLink offered a single low rate…
CarrierBid will be exhibiting and presenting at the Telecom Expense Management National Summit, May 23rd through the 24th, at the Madison Hotel in Washington, DC. The Telecom Expense Management National Summit is put on by the Voice Report and CCMI. It’s a two day seminar on wireless and wireline telecom…
A vendor will only put its best foot forward if it believes it has a reasonable shot to win your business. Unless your current voice and data provider believes there is legit chance to lose your business, it won’t offer much. This is the eighth installment of CarrierBid’s eleven part…
You’re putting your company into jeopardy if you’re entering into a telecom negotiation or a RFP and you don’t know your voice and data traffic. Not just the amount you spend on telecom services is important; you need to know your inventory and the amount of traffic you transmit over…
TW Telecom was named as one of the 10 finalists in Forrester’s 2010 Voice of the Customer award. The finalists were named at Forrester’s customer experience forum. The companies nominated were graded on clarity of approach, business results, customer experience impact, degree of innovation and lessons provided for other firms.…
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